Privacy Policy

1. Introduction

This Privacy Policy explains how we, Magic Method LTD, collect, use, disclose, and safeguard your personal data when you visit our website at https://destinex.ai ("Website").

We are committed to protecting your privacy and complying with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and all applicable privacy laws.

By using our Website, you consent to the practices described in this policy.

2. Who We Are

As used in this Privacy Policy, "Destinex", "we", "us", or "our" refers to Magic Method LTD, a company duly incorporated and existing under the laws of Bulgaria, a Member State of the European Union, with its registered office at:

• 19 Perushtica Street, Burgas, Bulgaria
• Company ID: BG207041838
• Email: legal@destinex.ai

We act as the Data Controller for any personal data we collect via this Website.

3. What Data We Collect

We may collect and process the following categories of data:

• Technical Data – IP address, browser type, operating system, referring URLs, pages visited, and session duration (via cookies or analytics tools);
• Contact Data – if you fill out a contact form or email us: your name, email address, and message content;
• Usage Data – anonymous behavior on the site (via Google Analytics or similar tools).

We do not collect sensitive data (such as health, biometric, or political data) through this Website.

4. How We Use Your Data

We use your data strictly for legitimate purposes, including to:

• Respond to your inquiries;
• Monitor and improve our Website performance;
• Prevent misuse or malicious activity;
• Comply with legal obligations.

We do not sell, rent, or trade your personal data to third parties.

5. Cookies

We use cookies to improve your experience on the Website. These may include:

• Essential cookies (for website functionality);
• Analytical cookies (e.g., Google Analytics, for anonymous usage statistics).

You can control or disable cookies through your browser settings at any time. For full details, see our Cookie Policy.

6. Legal Basis for Processing (EU GDPR)

We process your personal data based on one or more of the following legal grounds:

• Your consent (where applicable);
• Our legitimate interest in operating and improving the Website;
• Compliance with a legal obligation;
• The need to respond to your inquiries or requests.

7. How We Protect Your Data

We implement appropriate technical and organizational measures to protect your data, including:

• SSL encryption;
• IP anonymization in analytics;
• Access control to internal systems.

Despite our efforts, no transmission over the Internet is ever 100% secure. Use of the Website is at your own risk.

8. How Long We Retain Your Data

We only keep your personal data as long as necessary to fulfill the purpose for which it was collected, or to comply with applicable laws.

• For contact form submissions: data is retained for up to 12 months.
• For analytics: anonymized data may be stored for up to 26 months.

9. Your Rights (GDPR)

Under the GDPR, you have the right to:

• Request access to your personal data;
• Request correction or deletion of your data;
• Object to or restrict certain processing;
• Withdraw consent at any time (where applicable);
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at legal@destinex.ai.

10. Third-Party Services

We may use trusted third-party processors, such as:

• Google Analytics – for anonymized usage tracking;
• Email providers – for contact form delivery.

These processors are GDPR-compliant and contractually bound to protect your data.

11. International Transfers

Your data may be processed outside the EU if our service providers are located internationally. In such cases, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated "Last updated" date. You are encouraged to review this Policy regularly.